Responsible Gaming

Gambling is meant to be fun. When it stops being fun — when you’re chasing losses, betting more than you can afford, or hiding your play from people who care about you — it’s time to step back. This page exists to help you stay in control and to give you direct paths to support if you need it.

Set Your Limits Before You Play

The most effective way to gamble responsibly is to decide your limits before you log in, not while you’re playing. Inside your 1win account settings you can configure:

• Deposit limits — daily, weekly or monthly cap on how much you can deposit
• Loss limits — stops play once you’ve lost a defined amount
• Session limits — auto logout after a set time
• Reality checks — pop-up reminders showing how long you’ve been playing and net win/loss
• Self-exclusion — lock yourself out of your account for 24 hours, 7 days, 30 days, 6 months, or permanently

Limits can always be reduced immediately. Increasing a limit takes 24 hours to come into effect — a deliberate cool-off period.

Warning Signs of Problem Gambling

Gambling may be becoming a problem if you:

• Bet more than you can afford to lose
• Chase losses by depositing again to win back what you’ve lost
• Lie about how much or how often you gamble
• Borrow money or sell things to fund gambling
• Gamble to escape stress, anxiety or boredom
• Feel restless or irritable when you try to cut down
• Have lost a relationship, job or opportunity because of gambling
• Feel guilt, shame or hopelessness about your gambling

If any of these resonate, please reach out to the resources below. They are free, confidential, and available 24/7.

New Zealand Support Services

Gambling Helpline Aotearoa Free, confidential, available 24/7 Phone: 0800 654 655 Text: 8006 Web: gamblinghelpline.co.nz

PGF Services (Problem Gambling Foundation) Free counselling, support for whanau and friends Phone: 0800 664 262 Web: pgf.nz

Safer Gambling Aotearoa Information, self-help tools and treatment service directory Web: safergambling.org.nz

1737 — Need to talk? Free counselling for anyone, anywhere in NZ Phone or text: 1737

Lifeline Aotearoa 24/7 crisis support Phone: 0800 543 354 Text: 4357 (HELP)

Gamblers Anonymous NZ Peer support meetings nationwide Web: gamblersanonymous.org.nz

Self-Exclusion in New Zealand

If you want to block yourself from gambling more comprehensively than just one site:

• Multi-Venue Exclusion — covers physical TAB outlets and gaming venues; arrange via Gambling Helpline NZ
• Online self-exclusion — use the in-account self-exclusion at every site you have an account with
• Bank gambling block — ask your bank to block gambling transactions; ANZ, ASB, BNZ, Kiwibank and Westpac all support this
• Gamban / BetBlocker — free software that blocks gambling sites on your devices

Protecting Children

If children share devices in your household:

• Lock your account with a strong password and 2FA
• Log out completely after every session
• Use parental control software to block gambling sites on shared devices
• Don’t talk about gambling as a way to make money

Gambling on 1win is restricted to adults aged 18 or over. ID verification is required before withdrawing.

A Note From Us

This is an affiliate site, and we earn a commission when readers sign up to 1win through our links. That commercial relationship doesn’t change one fact: gambling can cause real harm. If anything on this site has contributed to harm in your life or someone else’s, we want you to step away. Use the resources above. Talk to someone who isn’t trying to sell you anything. You can always come back to gambling later — or never. Both are fine.